Despite technological changes over the past 2 decades, the fax machine remains the communication workhorse of the healthcare industry. Recent studies show that 75% of medical communication in the United States takes place via fax.

Health systems and providers, naturally, should be concerned about possible violations of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) due to sensitive documents left on machines or accidental misdials. To read the full article, authored by eFax Corporate’s Brenda Hopkins, visit American Journal of Managed Care: