Why Ditching Your Legacy Fax Hardware Just Became an Immediate Priority

eFax Corporate /
An FCC ruling allows telecom companies to cease support for analog communications, which means you won’t be able to rely on your fax machines or on-prem fax servers for much longer. As a corporate IT professional, you probably have many valid reasons for wanting to finally dump your legacy

5 Reasons Why eFax Corporate is a Game Changer Across All Industries: Part Four – It’s Secure!

eFax Corporate /
If you believe the legacy fax machine has been replaced with the EHR and electronic forms of communication, think again: 70% of health-care organizations still use paper faxes, according to the Office of the National Coordinator for Health Information Technology. But there are much safer and more

5 Reasons Why eFax Corporate is a Game Changer Across All Industries: Part Three – It’s Reliable

eFax Corporate /
The digital landscape is one that continues to change right before our eyes. Many will remember the days of sending letters through the postage system and wondering when your mail would arrive – maybe even crossing your fingers it would arrive in good condition. As time passed, we saw the rise

5 Reasons Why eFax Corporate is a Game Changer Across All Industries: Part Two – Cost Effectiveness

eFax Corporate /
Whether companies are operating within an office space or from a remote location, they are all looking for a solution to the infamous question: what to do with our fax machine? Take the healthcare industry for example. According to a recent Consensus Cloud Solutions Industry Survey of more than

POTS: The End of An Era and Start of New Beginnings

eFax Corporate /
After a remarkable 100-year-run, the FCC is officially closing the door on traditional analog copper POTS (Plain Old Telephone Service) – otherwise known as the copper wires connected to a standard telephone, providing power and connectivity to a telephone provider’s central switching

5 Reasons Why eFax Corporate is a Game Changer Across All Industries: Part One

eFax Corporate /
Businesses everywhere are facing a common challenge as companies begin the transition of calling staff back to the office while others continue to work remotely – the need for a secure, cost-effective way to transfer data that will also allow for enhanced productivity among staff members. Small

eFax Corporate Announces Strategic Partnership with Salesforce

John Mannion /
Salesforce is a name that many organizations have turned to as a platform to connect with customers, partners, and even employees. Primary industries include but are not limited to financial services, retail, hospitality, higher education, and transportation. But it was the healthcare industry and

eFax Corporate’s Secure Cloud Fax Solution Ignites the Workpath Line of Hewlett Packard Multifunction Printers

John Mannion /
eFax Corporate is proud to announce the synergistic integration of Secure Cloud Fax with Hewlett Packard’s (HP) Multifunction Printers (MFPs). The partnership allows healthcare organizations the ability to streamline activity and reduce paper-based workflows improving both the quality of care

eFax Corporate Now Available to Millions of Verizon Business Customers Across North America

John Mannion /
COVID-19 brought about a new challenge for industries across the board including healthcare, government, legal, financial services, and manufacturing. Businesses everywhere – especially those who transitioned into a remote work environment – needed to find a secure, compliant, and

eFax Corporate Brings Cloud Fax Technology to AWS Customers Worldwide

John Mannion /
At the onset of the COVID-19 pandemic, the rapid adoption of digital technology was critical as organizations across many industries were forced, seemingly overnight, to change their business model. More than a year later, and this remains true as businesses and corporations continue to operate

Virtual Webinar Explores HHS Proposed Changes to Modify HIPAA Privacy Rule

eFax Corporate /
This past December, the Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services (HHS) announced proposed changes to the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule. These proposed modifications to the rule would help support patient

Why Digital Cloud Fax Technology Will Continue To Be Critical for the Healthcare Ecosystem as CMS Drives Towards Total Interoperability

eFax Corporate /
Most everyone would agree that welcoming in a new year provides hope, but as COVID-19 continues to bring about lasting ramifications for the healthcare industry, it continues to shed a light on the importance of continuity of care. As providers treat and manage the care of those impacted by the

Virtual Panel on Healthcare Cybersecurity in the COVID Era: ‘The Devices Are Always Listening’

Jeff Solis /
In a recent HITRUST virtual panel co-sponsored by eFax Corporate, “Effectively Managing Cybersecurity Vulnerabilities in a Turbulent Healthcare Ecosystem,” HITRUST’s Michael Parisi shared an insightful anecdote. A friend of Michael’s, working from home during the lockdown, had a phone

Pandemic Exposes Healthcare’s Achilles’ Heel

Alissa Camarillo /
As COVID-19 pushes our nation’s healthcare system to the brink, stories continue making headlines of how public health officials in many cities throughout the country are weeding through stacks of paper test results as they look to trace cases and quarantine patients. In other instances,

Financial Services Firms: Reap the Benefits of Cloud Fax During the Pandemic and Beyond

Jeff Solis /
If the last few months have taught us anything, it’s that businesses can suddenly be forced to make dramatic change to their operations—and that those businesses which are either unprepared for these adjustments or not flexible enough to make them—can suffer significant harm. Working out of

Cloud Fax: How Healthcare Providers Can Take a Major Step Toward Interoperability Right Now

Jeff Solis /
One reason the healthcare industry remains far from its goal of achieving ubiquitous interoperability is that many health organizations still find at least some of the technologies involved too costly or difficult to implement. If they haven’t already done so, a rural hospital or small

New Healthcare Interoperability Solution Leverages Age-Old Technology

Jeff Solis /
Despite attempts to eliminate the fax machine in healthcare, it continues to be relied upon by many providers. Not only is faxing commonplace in many healthcare organizations throughout the country, but the use of traditional fax for data exchange continues to rise, according to the Office of

Why HITRUST CSF Certification Should Factor into Your Selection of a Cloud Fax Provider

Jeff Solis /
f your company is a covered entity or business associate in the healthcare industry, you know the ever-growing threat that cybercriminals pose to your patients’ data—and to your company’s HIPAA compliance. To cite just one example, according to a study reported in HealthCare IT

Healthcare Interoperability Part 2: Information Blocking and Preparing for Broader Information Flow

Alissa Camarillo /
In part 1, we described the debate on the role of APIs and FHIR that took place during the 4th Annual Current and Future State of Interoperability, a panel discussion sponsored by eFax Corporate and hosted by HealthcareNOW Radio. The panel included moderator Matt Fisher, attorney with

Healthcare Interoperability Part 1: Debating the Role of APIs, plus FHIR’s Semantic Problem

Alissa Camarillo /
Bring technologists together to discuss interoperability, and you’re going to hear a lot of acronyms, some words of wisdom, and a considerable amount of dissent. That was the case at the 4th Annual Current and Future State of Interoperability, a panel discussion sponsored by eFax

Certification, Compliance, and Trust in Digital Cloud Fax Technology

Jeff Solis /
eFax Corporate Provides All Three with HITRUST CSF® Certification Many companies sell their products with a healthy dose of assurance. Product dependability, reliance, value, comfort, status — whether it is a car, cell phone, or couch, an affirmation that they are making the right

Fax Don’t Fail Me Now!

Jeff Solis /
Ensuring Reliability for Fax Documents and Services Would you hire a writer who could not spell? Would you hire an attorney who flunked the bar? Would you go to a doctor who had never been to med school? The answer to these questions is an obvious “No!” — Some things you cannot

Six Healthcare Workflows Primed for Cloud Faxing

Brenda Hopkins /
How many steps would you estimate it takes the typical medical practice to process a faxed request from a pharmacy for a prescription refill? I can’t speak for how every practice handles this type of daily business operation, but after speaking with hundreds of physicians and healthcare

The Soft White Underbelly of Legacy Fax

Jeff Solis /
At eFax Corporate, we know that a catchy title always draws in the reader. Although we are not in the habit of comparing fax technology to the anatomy of animals, 1960’s rock ‘n roll bands or World War II speeches, in this case the analogy works, and we couldn’t resist. As the saying

You Thought HIPAA Compliance Was Enough: Introducing the HITRUST CSF®

Jeff Solis /
At eFax Corporate, we want to put your mind at ease. If you think that ISO, NIST, PCI, HITECH and HIPAA are a mouthful, you would be correct. At eFax Corporate, we incorporate a number of safeguards. Our digital cloud fax technology (DCFT) is designed to comply with financial security and

How to Utilize the HHS Cybersecurity Guidelines to Protect Your Practice

Alissa Camarillo /
October is National Cybersecurity Awareness Month. With that in mind, eFax Corporate recently co-hosted a webinar with IT provider Entegration to review the Department of Health & Human Services’ new voluntary cybersecurity guidance.  Leading the discussion in this webinar were Art

Cloud Fax Gives You All the Benefits of Legacy Fax Without the Hidden Costs

Jeff Solis /
In an age of constant innovation, new platforms are always emerging that threaten to knock fax technology off its perch. Leaders of enterprise operations that handle, store and exchange sensitive and private personal information, especially those in the healthcare field, know the value of fax

University of Alabama Birmingham Medicine’s Step-by-Step Migration Process to Cloud Faxing

Jeff Solis /
If your organization is considering a move to cloud faxing, the story of UAB Medicine—which operates the third-largest public hospital in the US—might prove to be a helpful guide in your thinking and planning, for two reasons. First, The University of Alabama at Birmingham’s health system

Mr Fax goes to Washington D.C.

John Nebergall /
eFax® advocates on Capitol Hill By John Nebergall Recently, I had the honor of travelling to Washington D.C. to speak on behalf of a substantive and important policy issue, digital cloud fax technology (DCFT) and interoperability in the health care industry. Federal officials are on a

How the Limitations of Email Security has Kept Fax Alive

David Hold /
The Centers for Disease Control and Prevention has been studying US phone ownership for more than a decade. In 2004, they found almost 93% of American homes had a landline phone, while just 5% had a cell phone. But by 2017, the percentage of homes with landlines had dropped by more than half, to

Will paper records lead to a security breach at your company?

Jeff Solis /
Will paper records lead to a security breach at your company? In the digital age, it seems that everyone can know almost anything about anyone. Social media usage has made it effortless to stay on top of every thought and every move of the people we connect with. Tell us you didn’t share

How Cloud Fax Can Protect You in Ways that Legacy Fax Won’t

David Hold /
Remember those old-fashioned home security systems?  The ones with the big stickers in the window that lets everyone know your home is protected.  Like so many other things -- landline phones, cable TV -- digital technology is making those wired-systems a thing of the past.  Gone

3 Buried Costs of Your Company’s Legacy Fax Machines

David Hold /
It’s 2019 and for one reason or another, your company still has fax machines in the office that you have to support.  If I asked you, right now, to list the costs of operating your company’s fax machines, what would you say? I actually have a pretty good idea, because we at eFax

How Cloud Fax Helps Companies Meet Their Sustainability Goals

David Hold /
These days, everyone wants to save the planet. Electric cars roam the streets. Solar panels soak up the sun beating down on our rooftops. We all want to do our part, but even throwing away trash in a public place can stop you in your tracks – Do I put this paper cup go in the landfill

The Evolution of the Fantastic Fax Infographic

Stephen P Trahan /
Most people would be shocked to discover that fax technology was invented way back in 1843, at a time when horses were still the preferred mode of travel. Perhaps even more surprising is that Alexander Bain, the original inventor of the first facsimile machine, applied for his patent over a

Avoiding VoIP Pot Holes on the Road to Unified Communications

David Hold /
The transition to Unified Communications (UC) and Collaboration (UC&C) has been underway for over a decade, and while on-premise voice-over-IP (VoIP) systems have predominated, more and more companies are moving to cloud-hosted Unified Communications as a Service (UCAAS). ​ But many

Three ways to improve healthcare workflow

Brenda Hopkins /
Busy health systems contain complexity in workflow variations and transitions, from appointment scheduling and authorizations to referrals and transitions for additional service. Barriers to efficient workflows include poor usable design of technology for documentation and communications and

Fax machine phase out: A realistic goal for U.S healthcare, in this century?

David Hold /
In December 2018 it was announced that fax machines will be banned in the UK’s National Health Service (NHS), amid plans to overhaul outdated technology and IT systems. The plan, set out by Health Secretary, Matt Hancock, is to phase out fax machines entirely by 31 March 2020, by which point all

j2 Cloud Services to Showcase Secure Cloud Fax Solutions at HIMSS 2019

Stephen P Trahan /
j2 Cloud Services™, a world leading provider of digital cloud fax solutions, will showcase its portfolio of "interoperable" secure cloud fax solutions, including eFax Corporate®, Sfax® and MyFax®, at the 2019 Healthcare Information and Management Systems Society

Anthem Hit with Biggest Ever $16m HIPAA Fine Following Record Data Breach

David Hold /
Anthem - the second largest health insurance provider in the US - has agreed to pay a record settlement of $16 million after an attack on its IT systems led to the massive breach of almost 79 million health records. The payout is more than three times the previous record-breaking $5.5 million

Fax Reliability Is Key In Data-Driven Healthcare Industry

David Hold /
If the business world has changed since the advent of modern faxing, it follows that the world of healthcare has transformed completely. Fax evolved into a universal business tool almost 40 years ago following technological advances that standardized fax protocols among nations. These advances

Why Cloud Fax Is the Best Protocol for Rapid and Reliable Data Transfer

David Hold /
Why do so many people in the business IT community still make fun of fax? And no, we’re not questioning whether or not fax is worthy of a few jokes. Of course it is. In an era of smartphones and instantaneous, cloud-based data transfer, most companies’ fax setups rely on paper, ink

Hey Smart Speaker, Are You HIPAA Compliant?

Stephen P Trahan /
Do you trust your virtual assistant program with sensitive patient data or personal information? Here’s why you shouldn’t. Smart speakers are perhaps the fastest-growing trend in the tech world. These single-unit wireless speakers or soundbars built with artificial intelligence (AI) come

Cloud Fax Provides Interoperable Solutions for Healthcare EHRs Today

David Hold /
Don't wait for 2020! Health care providers are in a 1990’s time warp…where doctors are faxing patient records, medical staff are manually entering results into EHRs, and hospitals are handing out data on a CD-ROM.Those words were spoken recently by Seema Verma, Administrator of the

Everyone Should Be Watching These 5 Trends in Healthcare IT

Brad Spannbauer /
Have you heard about Bluetooth-enabled “smart” inhalers? These new devices, just hitting the market now, promise to help asthma sufferers administer their medication correctly. That matters more than you might realize for the roughly 25 million Americans with asthma. As the Wall Street

HIPAA Compliance Checklist & Healthcare Cybersecurity Awareness Infographic

Stephen P Trahan /
Is Your Healthcare Organization at Risk for a HIPAA Violation? Find out with our HIPAA Security Checklist. Understanding HIPAA (Health Insurance Portability and Accountability Act) is not easy. But if your organization has access to electronic Protected Health Information (ePHI), compliance is

Clearing Up the Clinical Management Platform Confusion

Brad Spannbauer /
EMR vs. EHR vs. PHR and More The mandate to digitize healthcare records was implemented under the Health Information Technology for Economic and Clinical Health (HITECH) Act of 2009. This was an ambitious $30 billion policy effort to increase the nationwide adoption of electronic health records

5 Ways to Ensure Your Business is PCI-DSS Compliant in 2018

David Hold /
“PCI-DSS” stands for Payment Card Industry Data Security Standards. If you’ve heard the term lately, you’re not alone. It’s a buzzword that’s flying around the business world, hitting headlines and company leadership hard. Any company that takes credit cards online or stores

Are You Prepared for the Top Cybersecurity Threats of 2018?

David Hold /
As if your IT team, security experts and executives didn’t have enough to worry about, there are a host of new cybersecurity threats hitting the market or escalating globally. In response, companies are expected to spend more than $1 trillion on cybersecurity in the next three

Could Decentralizing Healthcare Be Leading to Increased ePHI Security Risks?

David Hold /
Decentralizing and outsourcing healthcare — or moving key healthcare services out of hospitals — is leading to major concerns about electronic patient healthcare information (ePHI) security. ePHI is an essential part of enabling these shifts; yet for busy IT healthcare managers who

10 of the Most Secure Apps for Personal & Business Collaboration, Messaging and Communication

Stephen P Trahan /
As if you, your admin, office computer whiz and your IT team didn’t already have enough threats to securing communications and keeping personal and business data protected.In 2016 and 2017 we experienced more hacks, attacks, data breaches, exploits and cybersecurity threats than any of us could

3 Ways You’ll Boost Productivity with Cloud Faxing

David Hold /
Ah, the fax machine. As an IT professional, you don’t need to take a company poll to know that faxing is probably your staff’s most despised form of document transmission (unless your company also uses carrier pigeons, in which case it’s probably a tie). You know that faxing is a

5 Ways Your Faxing Might Not Comply with Privacy Laws

David Hold /
(and What to Do About it) If your organization continues to require faxing capability, and your IT team is still supporting that need with desktop fax machines, in-house fax servers and analog fax lines, I have some bad news, some good news, and some more bad news. Which would you like

How to Keep Fax Records from Slowing Your e-Discovery Process

David Hold /
Imagine: Your firm has been representing a particular client — a business, for example — for several years, and a legal matter facing that client suddenly triggers an e-Discovery request. Your firm must now produce all responsive (and non-privileged) files, documents and communications

3 Unique Challenges Traditional Faxing Poses to the Financial Services Industry

David Hold /
It’s an unusual scene, but it takes place many times every day in thousands of offices. Professionals working in financial services companies — accounting practices, commercial banks, mortgage brokerages, investment houses, etc. — walk to and from desktop fax machines and

Best Practices for Secure Communications and Messaging

Stephen P Trahan /
In 2017.... and Beyond. Secure communications, secure messaging and secure data storage all took the spotlight once again in late 2017, when hackers accessed the networks of credit-reporting agency Equifax and stole sensitive personal information on more than 140 million Americans. You

Protect Private & Confidential Customer Information through Cloud Faxing

David Hold /
It seems that almost every day there’s another data breach scandal making headlines.Turn on the TV and it’s the lead story of every news channel. Click on one of the big social networking sites and it’s a trending topic—trending higher as new, more salacious details emerge.“More than

Does Your Fax Infrastructure Comply with FERPA?

David Hold /
Most Educational Institutions Don't Know... Imagine the following scenario taking place in your school’s administrative offices. An employee in your Admissions and Records Department takes a phone call from the father of a student. The man asks to have all of his daughter’s

Cloud Fax Can Shift Your Business into Overdrive

David Hold /
It’s difficult to think of an industry that is more time-dependent than transportation and logistics. Businesses like yours survive and thrive based largely on how quickly you can move people and goods from one point to another, and how confident you can make your customers that you will always

Why the Automotive Finance Industry is Upgrading to Cloud Faxing

David Hold /
If your organization is like many in today’s automotive finance industry, the following scene in your offices is probably quite typical. A customer faxes over a portion of her application paperwork — proof of identity and residence, proof of insurance, proof of income, and of course the

3 Reasons Manufacturers Need to Upgrade to Cloud Faxing

David Hold /
When Amazon.com originally launched, the online marketplace promised to ship items to customers’ doors within five to seven days (although the company often surprised shoppers by delivering sooner). As Amazon’s shipping infrastructure became more sophisticated, the company began offering

Protecting ePHI in a BYOD Healthcare Environment

David Hold /
As an organization responsible for maintaining patients’ electronic protected health information (ePHI), you are in an industry that is among the most attractive hacking targets for cyber-criminals. The federal privacy laws regulating how you manage this data — particularly HIPAA —

eFax Corporate Unmasked

David Hold /
Today we present the top ten questions and answers from the eFax Corporate Webinar series that took place over the past year.  The questions and answers appear in no particular order and were selected due to their popularity or frequency of appearance.Based on the questions we received, it

How Hybrid Approaches to Data Infrastructure Keep You Protected 24/7

David Hold /
Every time you turn around these days the sordid details of yet another corporate data breach scandal has made its way onto the front pages of national newspapers and into the public discourse. While a PR nightmare, data breaches in general have the power to serve as a fore-warning of the

The Top 10 Reasons Companies Continue to Fax in 2017

David Hold /
Seriously? Does Anyone Really Fax Anymore?   Well, according to the latest market research, the answer is a resounding YES!  Even though they won’t admit it in public, that facts are that most business, government, academic and non-profit organizations still rely on fax in one way

The Case for Cloud Faxing

David Hold /
Better, Faster & Safer Document-SharingStrategies for the Legal Industry Consider a day in the life of a young lawyer. She heads to court after sending critical documents for a case to the court clerk who will only accept paperwork by fax. Later in the day, she heads back to the

The 90’s Called…

David Hold /
They want their Fax Server Back Has your fax server reached the end of its life cycle? What about the costs associated with keeping regular fax machines up and running year after year? Have those costs become too expensive to maintain—year after year? Fax server products aren’t

The Road to Unified Communications

David Hold /
How to Successfully Migrate VoIP and SIP The transition to Voice over the Internet Protocol (VoIP) has been underway for over a decade, but companies of all sizes are finding out the hard way that not all legacy applications perform well in the new converged environment. Fax in particular is

Cybersecurity Breaches and Fines

David Hold /
Looking at HIPAA and Beyond We are excited to announce that we will be sponsoring HITECH Answers’s HIPAA Chat for March! These monthly Q&A style chats discuss the latest trends and topics impacting HIPAA, and will provide answers to your most pressing questions./p> When: Tuesday,

Our Top 10 Healthcare Cybersecurity Questions

David Hold /
HIPAA compliantYou Asked, We Answered Today we present the top ten questions and answers from the eFax Corporate Cybersecurity & HIPAA Compliance Webinar series that took place over the past year.  The questions and answers appear in no particular order and were selected due to their

How Well Are You Protecting Patient Health Information From Cyber-Attacks?

David Hold /
As healthcare continues to be a prized target for cyber-criminals, the government is taking threats to the privacy and security of patient information very seriously with the ramp-up of the HIPAA Compliance Phase 2 Audits by the Office of Civil Rights of the Department of Health &

Why Traditional Fax Technology is Bad for Business

David Hold /
For many IT professionals in retail and other consumer-oriented businesses, managing incoming and outgoing faxes can become an administrative, operational, and financial burden. Faxes may become buried under a load of other faxes and faxed credit card orders may not get to their rightful owner.

New Year, New Ways to Stay HIPAA Compliant in 2017

Stephen P Trahan /
We are excited to announce that we will be sponsoring HiTech Answers’s HIPAA Chat for January! These monthly Q&A style chats discuss the latest trends and topics impacting HIPAA, and will provide answers. When: Thursday, January 19, 2017Time: 12:30 PM EST/9:30 AM

Use Your MFPs for Cloud Faxing – Video Tutorial

Stephen P Trahan /
One very common question we hear from enterprises interested in outsourcing their legacy fax infrastructure to a cloud service like the one from eFax Corporate is this: “It’ll be great to stop paying for all of our analog fax lines, but if we unplug all of our fax machines what happens if we

How a Cloud Fax Solution Protects Confidential Customer Information

David Hold /
It seems that almost every day there’s another data breach scandal making headlines.Turn on the TV and it’s the lead story of every news channel. Click on one of the big social networking sites and it’s a trending topic—trending higher as new, more salacious details emerge. “More

Data Security in Higher Education

David Hold /
How Cloud Fax Solutions Protect Student Privacy As a higher education IT professional, you’re probably aware that maintaining data security and privacy standards is critical to running a competitive, cost-effective and compliant institution. Until recently, the traditional

Security Threats to the Real Estate Industry

David Hold /
The real estate industry remains vulnerable to data-security lapses, particularly where sensitive data is intentionally or unintentionally breached by unauthorized personnel. Firms that fail to improve the security and regulatory compliance of their operations will likely face legal and

HIPAA Compliant Faxing for Healthcare: Video Tutorial

Brad Spannbauer /
Did you know that if you’re a healthcare organization, work with healthcare providers or if your business is in any way a “covered entity” regulated by HIPAA, chances are your traditional fax processes are leaving your company vulnerable to noncompliance with that law? Standard

Why Should Financial Companies Care About Cloud Fax Services?

David Hold /
Well, as someone working in the finance industry, you’re probably aware that sending and receiving documents with a community fax machine can be wasteful, inefficient and costly. Scanning and emailing documents is cheap, and so much more convenient than fax and faster than postal mail. 

Video Tutorial: How to Send a Fax by Email

David Hold /
When IT managers and CIOs come to us looking to migrate their organizations’ high volume  faxing to the cloud, we find that although they know it’s possible to fax with no in-house fax infrastructure — sending and receiving faxes by email, through a web interface, or even via a

Ditch Your Fax Servers

David Hold /
And Move Faxing to the Cloud When your business first deployed a fax server architecture, that move probably represented a major improvement in both technological capability and administrative efficiency over your older model of desktop fax machines distributed across the company.An in-house

Is Your Fax Machine Slowing Your Business?

Stephen P Trahan /
Cloud Faxing for Transportation Companies If you think about it, the transportation industry represents the original mobile technology. So it’s ironic that even today, many transportation companies rely for much of their mission-critical communications on one of these least mobile

Schools & Faxing – 3 Things You Need to Know About Internet Faxing

Stephen P Trahan /
3 Things You Need to Know It’s an oddity of our modern era. In many ways, your educational institution is probably running cutting-edge systems for most of normal operations — fully digitized student records, online platforms for students to access coursework, and WiFi throughout the campus

Why VoIP Faxing Can be Trouble…

David Hold /
(and What to do About it) As the world’s leading provider of cloud fax services for midsized to large businesses, we receive a lot of questions from IT professionals about faxing and VoIP. “Can we fax over a VoIP line?” many ask us.  Because most of these companies have

How Cloud Computing is Changing Regulated Industries

Stephen P Trahan /
And What Cloud Fax Can Do for Your Business Understandably, enterprises in heavily regulated industries such as healthcare and financial services have been relatively slow to adopt new cloud technologies for their companies. Enterprises in less-regulated industries — media and retail, for

Cloud Faxing is More Flexible Than You Think

Stephen P Trahan /
5 Ways to Cloud Fax That You Might Not Know About When we say “cloud fax” or “move your business fax infrastructure online,” what do we mean, exactly?We at eFax Corporate use these terms often — along with many similar ones like “fax online,” “fax by email,” “Internet fax”

ePHI Data Leakage and the 8 Hiding Places You’ve Forgotten

Brad Spannbauer /
In the last few years, HIPAA’s regulators and auditors have become more aggressive in finding and penalizing instances in which Covered Entities and their Business Associates fail to protect the electronic protected health information (ePHI) in their care. And chances are, you’ve gotten the

Don’t Move to the Cloud…

Stephen P Trahan /
(Without Vetting Your Vendor First!) “Survey: Businesses are Okay with Moving to the Cloud Now.” This title of a 2016 article in the legal-industry magazine Inside Counsel nicely sums up a major shift in the business processes — and mindset — of an industry that is extremely careful

Fax API: What is it good for?

Stephen P Trahan /
How a Fax API can save time and money by faxing directly from an application. Whether you run IT for a small business or a large enterprise, APIs are playing an increasingly important role in your organization’s technology and communication infrastructure — or they should be. In this post

5 Great Reasons to use an SAP Fax App

Peter Ely /
Besides the fact that integrating cloud fax just became a lot easier... In a previous blog post and webinar, we explored several reasons to integrate cloud faxing with your business’s multifunction printers (MFPs). One of the primary benefits we discussed was the ability to

How Science Fiction Can Help You Protect Patient Data

Peter Ely /
Portable telephones. Personal computers. Airplanes. At some point in history, all of these everyday fixtures of our reality were only the stuff of science fiction. What seems at any moment in time like an impossible fantasy will, at some future date, become reality.​ Consider

Are Law Firms a Target of Cyber-Hackers

Peter Ely /
How Smart Firms Mitigate Cyber Vulnerabilities in Electronic Faxing In a 2015 report, “Cyber Security Practices for Law Firms,” surety company CNA points out that the FBI recently warned the country’s 200 largest law firms that their networks are increasingly tempting targets for cyber

Why the Sony Hack is Giving New Life to Business Faxing

Michael Flavin /
The news media seemed to have a lot of fun reporting on the behind-the-scenes Hollywood details revealed in the November 2014 hack against Sony Pictures. And the public couldn’t get enough. With the 170,000 Sony Pictures private emails that were leaked as a result of the hack, the

Covered Entities Can Fax Securely Right from Their EHR Platform

Michael Flavin /
Secure HIPAA Faxing with Custom-Built Fax API Is your business is still investing time and IT resources to maintain a legacy fax infrastructure built on aging fax machines and servers? Still dealing with fax hassles and compliance issues like these: -  Compliance issues driven by

Data Breaches & Fax: Can a fax be hacked?

Peter Ely /
Two Potential Security Vulnerabilities in Your Business Fax Process With the private records of 22 million government employees hacked by a hostile government, and more than 100 million patient health records stolen from some of the leading healthcare providers, 2015 might

Reduce Your IT Footprint…

Michael Flavin /
By Integrating with eFax Corporate® Cloud Fax Why is now the time to migrate your organization’s faxing from your legacy in-house infrastructure to a hosted cloud fax model? Five reasons:1.  You’ll reduce your IT footprint and rid your team of the time-consuming and

Is Your Organization Prepared for Phase 2 HIPAA Audits

Michael Flavin /
Covered Entities and Business Associates in Healthcare Shouldn’t Overlook “Human Error.” One of the top priorities today in healthcare IT is safeguarding patients’ medical data—often called electronic protected health information, or ePHI.That’s understandable, considering

Four Tips for Defending Against Cyber Attacks

Michael Flavin /
The headline of this recent Security Magazine article succinctly sums up the seriousness of the new threats facing healthcare IT organizations everywhere: “Healthcare Industry Spending More on Security But Not Ready for Cyber Attack.” The 2015 KPMG Healthcare Cybersecurity

Take Your Fax to the Future — with Cloud Faxing

Stephen P Trahan /
Streamline Your Fax Processes with eFax Corporate If your business is like most, chances are you still need to maintain a fax infrastructure for your staff. It’s hard to believe that a communication technology that was thriving in the mid-80s — when the first Back to the Future movie hit

The Internet of What? Things?

Michael Flavin /
How the Internet of Things (IoT) will Help Businesses Innovate The buzzword ‘Internet of Things’ - or “IoT” as it’s affectionately known in the tech world, may simply invoke a question mark, or it may inspire visions of sci-fi-like technologies, such as intelligent drones, or spark

Six ‘Back-to-Basics’ Tips for protecting ePHI in 2016

Michael Flavin /
How Covered Entities Can Build a Culture of Cyber Security If you’re a healthcare IT professional, this statistic will give you the chills: 81% of healthcare companies have had their networks compromised within the past two years, with 90% of the top ten breaches in 2015 categorized as a

Help Your Clients Bring Their Business and Faxing into Compliance

Peter Ely /
…and Earn Your Business a New Revenue Stream CIO Magazine recently published an article reporting on Fitbit’s announcement that it had achieved HIPAA compliance — meaning the wearable technology company had met the federal guidelines for protecting the privacy of its

Three Ways to Kickstart Your MFPs

Michael Flavin /
eFax Corporate Makes It Easy to Integrate Cloud Faxing With Your MFPs As the leading provider of hosted, cloud fax solutions for businesses, we receive many questions from IT professionals investigating the possibility of moving their organization’s fax infrastructure to the cloud. Some

ePHI, HIPAA & Data Security in 2016

Michael Flavin /
If Your Healthcare Organization Creates, Stores or Transmits ePHI, Read This! We at eFax Corporate are planning in 2016 to bring you many webinars and other educational materials on ePHI, HIPAA, data security and other important healthcare topics. Before we enter the New Year, though, we

10 Best Practices for Protecting ePHI on BYOD

Michael Flavin /
Solving the BYOD Dilemma in Healthcare Even if you have implemented a Mobile Device Management solution company wide, it is a good idea to make sure you are taking into account all of the major risks to your electronic protected health information (ePHI) when your employees access patient data

If Your Customers Think Their Fax Infrastructure is Secure, They’re Probably Half-Right

Peter Ely /
You Can Help Them Secure the Other Half — and Create a New Revenue Stream for Your Business Ask your customers about their fax security. Assuming they’ve joined the 21st century and upgraded from fax machines and servers to a cloud fax solution (and if they haven’t, have we got a

IT Managers: Here’s Your Survival Guide for Outsourcing Fax to the Cloud

Michael Flavin /
Is your IT team spending more time and resources than you’d like handling an aging onsite fax infrastructure? Maybe you’re in the discovery stages of upgrading your business’ faxing to a newer technology, and you want to learn about your options. Or maybe you’re already sold on the many

Don’t Become a Fax Zombie

Stephen P Trahan /
Recognize the signs of the Fax Apocalypse – prepare now for Cloud Faxing There’s a global epidemic of businesses using dated fax technologies, resulting in waste, frustrated workers, compliance risks, and an all-out proliferation of angry fax zombies.  This epidemic has rendered

A Tip for IT Managers and Business Owners

Michael Flavin /
You Can Get More From Your MFPs! Businesses today utilize MFPs (Multifunction Printers) for most of their intended uses – printing, copying and scanning, for example. Interestingly, in our conversations with IT managers and businesses owners, many didn’t know that they could extend the

Man Utd and Real Madrid Deal Gets Red Carded

Michael Flavin /
Huge disappointment in soccer world as De Gea deal to Real Madrid is off due to paperwork not being turned in on time. As reported by ESPN, BBC Sports and SportsWiki.com today, Manchester United and Real Madrid missed out on a huge trade opportunity because the required

Look at What Else Your Multifunction Printers Can Do!

Michael Flavin /
Is Your Business Ready to Maximize Your MFPs with Cloud Faxing? With researchers at IDC reporting that nearly 18,000,000 multi-function printers (MFPs) were shipped in 2013 alone, chances are high that your business has already invested in these desktop devices — and your staff is

BYOD for Healthcare Businesses – Myths, Facts and Best Practices

Michael Flavin /
Misconceptions Companies Have About BYOD Compliance —and 10 Best Practices for Managing Mobile Devices in the Workplace In our latest webinar, “HIPAA-Compliant Faxing in a BYOD World,” eFax Corporate® discusses several of the act’s vaguely written guidelines governing data privacy —

Financial Industry Firms: Are You Sure Your Fax Processes Comply With Federal Regulations?

Michael Flavin /
With fines of up to $100,000 for each violation of the Federal Gramm-Leach-Bliley Act, for example, your business can’t afford to be uncertain about your regulatory compliance. The Financial Modernization Act of 1999 — more commonly known as the Gramm-Leach Bliley Act (GLBA) —

Healthcare, HIPAA & Apps– The BYOD Party

Michael Flavin /
Common misconceptions about BYOD, Healthcare Apps and HIPAA can put your organization at risk Use of personal devices (BYOD) is now commonplace in healthcare – as most physicians and healthcare workers use their personal devices for sharing patient information, checking dosage, authorizing

The IT Manager’s Survival Guide to Outsourcing Your Fax Infrastructure to the Cloud Webinar

Michael Flavin /
Watch This Before Your Organization Conducts a Make/Buy Analysis on Existing Fax Servers and Infrastructure… For many in IT management, spending capital, time and IT resources on maintaining fax servers and infrastructure is not a high priority. However, because many established industries

Six Best Practices for Deterring Cyber Hackers

Michael Flavin /
What Your IT Department needs to know to protect Your Intellectual Property and Other Mission-Critical Data eFax Corporate recently hosted a webinar to inform covered entities in healthcare of the dangers that today’s sophisticated cyber hackers pose to their electronic protected health

Thinking of Moving Voice-Data-Fax to VoIP?

Michael Flavin /
Pitfalls to consider before moving your fax to a VoIP or IP-based solution Research from IDG’s 2014 Cloud Computing Study indicates that 69% of organizations have moved at least one application or infrastructure component to the cloud. So you are not alone if your organization has

Join eFax® at SAPPHIRE NOW/ASUG at Booth #1314

Michael Flavin /
Please Join eFax at SAPPHIRE NOW/ASUG at Booth #1314 Join eFax at SAPPHIRE NOW in Orlando, Florida, next week May 5th – May 7th. Come by to meet with us and see our eFax SAP Connector 2.0, an SAP Certified fax solution that integrates with SAP Applications and Multi-Function Devices

Top 5 Reasons why faxing is important to business

Michael Flavin /
How the shift to cloud-based faxing is ensuring fax will stay around – for years to come Have you sent a fax lately? A lot of us may answer no, or perhaps recommend just sending whatever document you have by email or from a multi-function printer as an email attachment. The blogosphere and

How integrating cloud faxing into an EMR system yields positive impacts on patient care

Michael Flavin /
EMR vendors and integrators are helping customers realize improved patient care with cloud-based faxing integration into EMRs. Many healthcare professionals have gone digital – implementing EMR (Electronic Medical Record) systems, enabling immediate access to patient records, medications, and

Cloud Faxing Accelerates Revenues for car dealerships

Michael Flavin /
Embracing new Tech is table stakes, but upgrading old fax systems can't be overlooked Car dealerships have embraced many new technologies to reach new customers. Tools like Social Media, ‘Big Data’ mining, and CRM systems to manage it all. If you visit a dealer’s website, they

The Difference Between TLS and SSL Encryption

Stephen P Trahan /
How the wrong encryption can affect your fax security and compliance The distinction between SSL and TLS is more than a technical upgrade and can actually mean the difference between your digital communications being safe from cyber criminals and compliant with federal regulations When it

Cyber hacking in the healthcare industry: webinar

Stephen P Trahan /
Is a paradigm shift in the methods of protecting ePHI needed? Last year alone, over 10 million people in the US were impacted by healthcare industry data breaches.   Information housed by covered entities provides fertile ground for hackers because it contains names, birthdates

Move to an Enterprise Cloud Fax Solution

Stephen P Trahan /
Watch the New eFax Corporate Video: Move to an Enterprise Cloud Fax Solution Looking for a quick, visual, explanation of why it makes such intuitive sense to upgrade your business’ fax infrastructure to the cloud? Click below to view the new eFax Corporate video, “Move to

HIPAA Hazards to Avoid in 2015 – December Webinar

Stephen P Trahan /
HIPAA Hazards to Avoid in 2015 Thursday, December 18, 2014.  2pm ET/11am PT On the heels of an expected increase in OCR audits starting in January 2015, we still have more questions than answers as it relates to the Conduit Exception, Business Associate Agreements (BAA's), HIPAA

Free On-Demand HIPAA Chat

Stephen P Trahan /
Best Practices for Conducting a Security Risk Analysis View this on-demand “HIPAA Chat” for a valuable discussion on the best practices for conducting security risk analysis within your healthcare organization.  In this event, we address HIPAA/HiTech Act requirements and

Will Your Customers’ VoIP Upgrade Harm Their Fax Infrastructure?

Stephen P Trahan /
Don’t Let VoIP Break the Fax Line Will your customers’ VoIP migration wreck their ability to send and receive business faxes? Of all the communications that come along for the ride to IP in an enterprise-wide upgrade, fax can be the easiest to forget — and often the trickiest to

eFax Corporate® Exhibiting at SAP TechEd && d-code in Berlin, November 11-13, 2014

Stephen P Trahan /
Please Join eFax Corporate® Team at Booth #E 2.6. This week, eFax Corporate will be exhibiting at SAP TechEd && d-code in Berlin. Come by to meet with us and see our eFax® SAP Connector 2.0.  Learn how you can move all faxing to the Cloud, increasing productivity and

eFax Corporate® Exhibiting at SAP TechEd & d-code in Las Vegas, October 20-24, 2014

Stephen P Trahan /
Please Join eFax Corporate® in SAP Booth #133 This October, eFax Corporate® will be exhibiting at SAP TechEd && d-code in Las Vegas. Come by to meet with eFax Corporate and see our eFax SAP Connector, the first SAP Certified fax solution that integrates with SAP

The Key Role of Fax in Data Analytics

Tim Dubes /
Extracting meaning from document transmissions extends the value of big data There has been much written about the concept and execution of big data over the past few years.  Companies are discovering that there is an abundance of value in their vast data warehouses—If the information is

Eye on Legal Technology Survey Results Infographic

Tim Dubes /
Infographic on Legal IT Trends As a follow up to last week’s post,  Legal Technology published the results of our survey on trends in the Legal Industry such as  Document Automation, Mobile Priorities & Law Offices of the Future  along with

WEBINAR: 6 Steps to Ensure HIPAA Compliance with Mobile Devices

Tim Dubes /
Live Webinar for Healthcare Professionals When electronic protected health information (ePHI) is exchanged using any mobile device - a nurse's personal smart phone, a doctor's home laptop - it could trigger aHIPAA Security event.  How can you secure all of the laptops, tablets and

Unplug Your Fax Machine – Webinar

Tim Dubes /
On-Demand Webinar for the Real Estate Industry This webinar explains the capabilities and benefits that online faxing offers your real estate business.  See how fax has evolved in recent years from a stand-alone immobile device to an anytime anywhere service that allows you to

Live Webinar: Pull the Plug on Your Fax Machine

Tim Dubes /
Live Webinar and Whitepaper for the Real Estate Industry In this ever-changing world of business technology, your real estate office is faced with making choices between the old and the new – weighing big and small decisions to maintain, replace and upgrade the technologies that help to

Cost Models for an Enterprise Fax Strategy

Tim Dubes /
Cost Models for an Enterprise Fax Strategy Financial advisors often recommend buying an appreciating asset and lease a depreciating asset to explain why, for example, it makes sense to buy a house but lease a car.  No one would argue that a fax server is an appreciating asset, but

HIPAA Compliance with a BAA

Tim Dubes /
Ensuring HIPAA Compliance with a Business Associate Agreement With the September 23, 2013 trigger date for the Omnibus rule of the HITECH act, many healthcare providers are trying to come to terms with the requirements for documenting business arrangements with vendors. The term Business

Integrating MFDs with Cloud Fax Services

Tim Dubes /
View Our Latest Webinar Integrating MFDs with Cloud Fax Services Corporate users may think that they don’t need fax within their organization because they simply scan a paper document with a networked multi-function device (MFD) and send it as an email attachment. There are certainly

Healthcare IT Pulse Survey Interview

Stephen P Trahan /
eFax Corporate Healthcare IT Pulse Survey Interview with Rick Stevens ST: This week I had the opportunity to interview Rick Stevens, director of enterprise marketing with eFax®.  eFax® has recently published the results of an enterprise healthcare survey. Rick, tell

The Marketing Spin Behind Hybrid Solutions

Tim Dubes /
Are Hybrids Just a Compromise Hybrid is among the favorite adjectives in the marketing world.  We all have positive connotations of hybrid—hybrid cars are good for the environment & give you the best of both worlds: The power of a gasoline engine with the economy of an electric

Fax Servers are Like Airplanes – 7 Question Self-Evaluation

Tim Dubes /
The 7 Question Self-Evaluation of Your Corporate Fax Profile… or How Fax Servers are Like Airplanes Companies looking to trim IT budgets and improve services to internal customers need to understand how the different departments and locations use their services.  Faxing is a great

Healthcare IT Pulse Infographic & Survey Results

Stephen P Trahan /
Securing Protected Health Information on Distributed Documents Under the Affordable Care Act, health care providers have been incented to review their document management and transmission procedures to determine if they are compliant. Our recent Healthcare IT Pulse Survey uncovered several

Digital Documents, Compliance, and the Cloud

Elana Meer /
Digital Documents, Compliance, and Cloud Solutions As businesses work to reduce the costs of physical information systems, and to make their systems more efficient and compatible with innovative technology, online document transmissions have become the primary method for business transactions.

Remember the P in HIPAA: Portability

Elana Meer /
Remember the P in HIPAA: Portability – Recap and Highlights HIPAA, the Health Insurance and Portability Act of 1996, is a far-reaching legislation capable of affecting the practices of the whole health sector. It aims to ensure that patients are able to access and verify their own

Focusing on Faxing – The Mortgage Industry

Tim Dubes /
The Mortgage Industry Faces New Regulations and Online Faxing Can Help the Transition. The Scotsman Guide is one of the leading resources for Mortgage Originators providing insight on the industry, media and content monthly through their website and print

eFax Corporate Releases Results of Eye on Technology Survey

Tim Dubes /
Eye on Technology Survey from Legal Professionals In April we conducted a poll of legal professionals to mine insights about issues and trends within the industry. The survey revealed a strong mobile adoption trend, with those in the legal industry identifying mobile

Faxing Resolutions in Health Care

Tim Dubes /
Point-Counterpoint: Faxing Resolutions in Health Care Last month I read a by-lined article on the Huffington Post by Dr. Sachin Jain,  “A Health Care Resolution for 2014: Let’s Retire the Fax Machine.” I had conflicting reactions to Dr. Jain’s modest proposal.As the

Is it Time to Retire Your Fax Servers?

Tim Dubes /
Six self-assessment criteria for deciding if it’s time to move to the Cloud There is always a difficult tipping point when it comes to technology, when you have to forget about the large investment you made several years ago in a hardware device or software application and face the harsh

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