Fax Server Replacement
The Best Enterprise Fax Server Alternative
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Significantly Lower Your Faxing Costs
Upgrading to eFax Corporate, the world’s #1 cloud fax service, can eliminate a significant upfront capital expense plus monthly recurring telco line charges, not to mention the IT overhead to keep it all running:
No fixed phone lines
No long distance costs
No server costs
No troubleshooting
headaches
Cloud Fax vs. On-Premise Fax Servers
Faxing is universal, ubiquitous, and easy to use. But increasingly, there are challenges seen with legacy paper fax, their related workflows, and costs. The industry has long been moving to replace the paper fax with more secure and HIPAA-compliant technology and there are two technologies at the forefront. They are: The fax server, which requires on-premise hardware and software; and digital cloud fax technology (DCFT), a reliable and scalable technology that runs entirely on the cloud and requires no additional hardware or software.
Troublesome fax servers
In addition to the extra hardware, fax software, and telecommunications services, on-premise fax servers also require on-site installation, training, and ongoing maintenance. These items are costly as they involve IT personnel for administration and maintenance. Other expenses also include monthly telco charges for phone lines, phone numbers, and PBX ports.
Because of these expenses, on-prem fax server solutions are cost-prohibitive for small to medium-sized businesses (SMBs) and for even mid to large-sized corporations.
Fax servers are also less than reliable. The costs of downtime to a business can be incredibly high – and for some industries like healthcare and financial services – are completely untenable.
Cloud Fax Simply Works
Cloud Fax delivers encrypted communications and password-protected documents. You can get a complete audit trail of all activity and optional features such as fax tagging, annotations and digital signatures.
Experience better than 99.5% uptime fast delivery and receipt rates, with is ideal for time-sensitive information with high completion rates and reliability.
Better still, cloud fax is easy-to-use on the desktop, web, on the go (iOS and Android smartphones and tablets) and through an integration with enterprise-level APIs.
Reduced IT Costs
Integrated Fax Processes
HITRUST, HIPAA, PCI, GLBA & SOX Compliant- We also sign BAA's.
Increased fax security
Advanced Auditing
Dedicated account manager & 24/7 support.
Challenges of Fax Servers
- Involve capital expenses/acquisition costs of the server hardware, software, server license, line-card cost, other hardware equipment
- Involve ongoing software maintenance costs
- Require support costs for IT personnel to maintain server
- Require monthly phone lines and fees
- Require annual licensing fees
- Only support local phone numbers (area code where fax server is located)
- Involve complex configuration
- Lengthy deployment
- Semi-reliable; Uptime depends on hardware, fax boards, local power, and phone connectivity
Benefits of eFax Corporate Cloud Fax
- Pay for only what you use
- No capital expense or acquisition costs
- No ongoing software maintenance fees
- No IT support costs to maintain servers
- Eliminate phone lines charges
- No annual licensing fees
- No startup costs
- Scale on demand with unlimited fax capacity
- Industry-leading reliability ensuring 99.5% uptime
- Meets strict Disaster Recovery requirements
- Can get started immediately
Comparing Digital Cloud Fax Technology With Legacy Fax Servers
| Fax Servers | eFax Corporate Cloud Fax | |
|---|---|---|
| Capital Investment | Hardware, software, telecom setup | None |
| Telecom Needs | Capacity for peak usage. Redundant access required | None |
| Telecom Fees | Monthly fees for fax lines and phone numbers | None |
| Long Distance | High | None |
| Setup Time | 8 – 10 weeks | Up and running immediately in most cases |
| IT Knowledge Required | High – requires expertise in fax server software, fax hardware, and telecom facilities | None |
| Maintenance | Client and server software upgrades needed for file compatibility and features. Hardware upgrades needs. These could be as high as 75% of the initial cost | None |
| Reliability | Inconsistent to no core redundancy or continuous monitoring | 99.5% availability Redundant servers 7x24x365 monitoring tools & personnel |
| Scalability | Limited capacity: restricted by capital and telecom choices. Increasing capacity requires new hardware, sometimes new facilities, and 10 – 12 weeks to deploy and test | On-demand, scalable capacity |
| Cost Per Transaction | Long distance cost per minute for long distance traffic | Fixed cost per transaction |
| Monthly Cost | Annual software maintenance Monthly fees for each fax number | Low monthly fee per active fax number |
| Total Cost of Ownership | High | Low |
| IT Environment Impact | High – Increases complexity of IT environment and introduces new risk | None |
| IT Overhead | Depending on the size could end up in escalated expenses | None |
| Administration and Reporting | Average | Feature rich – online administration, logging and tracking |
| Physical Security | Servers usually run in the customer office with often no disaster recovery or business continuity plan, unless specifically implemented at an even higher cost | World-class security infrastructure. Disaster recovery and business continuity plan |
| Document Security | Document is not secure; located within the customer office | HTTPS transmission, optional encryption at rest, TLS 1.2+ transport |
| Web access | Limited functionality compared to desktop capabilities | Standard offering |
Bottom Line
Fax server environments cost significantly more, take more to maintain, and require more effort to deploy when compared to digital cloud fax technology.
Replace fax servers with cloud fax to eliminate major capital expenditures associated with faxing equipment – and the fax server -- and reduce fax expenses to a low operational cost. This means more to your bottom line. Furthermore, cloud fax requires no additional effort and time to deploy, is far more reliable, scalable, and flexible than other options.
eFax Corporate is the world’s leading digital cloud fax service for your business with millions of customers, worldwide. Call us or email us to get started today.
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