The company, in consultation with eFax Corporate, took the initiative to offer eFax Corporate’s
secure hosted fax service to its independent representatives through a resale program. Within three
years, the resale program grew from providing eFax Corporate services to fewer than one hundred
independent agents to its present number of over one thousand agents and growing.
eFax Corporate provides insurance sales offices with an easy-to-use service that allows agents to
send and receive customer applications and other forms as PDF attachments through email messages.
Each email attachment is sent over an encrypted connection from the agent’s office to the insurance
company headquarters to ensure complete privacy and regulatory compliance.
For our client, the use of eFax Corporate reduces the liability associated with the security of the
personally identifiable information (PII) contained in these faxes that pass multiple hands—from the
customer, to the representative, and then to the insurance company.
These faxes need to be completely secure while in transit from representative email inboxes to
company headquarters. By securing faxes with the strongest encryption recommended by the
United States government, our client eliminates the potential risks associated with noncompliance,
including administrative action, fines, and loss of reputation.