The healthcare industry has always been and will continue to be the target of ransomware and other cyberattacks. These breaches, like the string of attacks which have recently hit several major hospitals and health systems, have exposed the security vulnerabilities of several of our nation’s most trusted healthcare institutions.
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Despite technological changes over the past 2 decades, the fax machine remains the communication workhorse of the healthcare industry. Recent studies show that 75% of medical communication in the United States takes place via fax.
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Hospital staff can often be less than satisfied with their facility’s EHR, leaving organizations with the challenge of how best to optimize their systems while avoiding discontent. The problem is a common one, often caused by an array of issues—poor design, unmet expectations, and shoddy implementation, among others.
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Clinicians struggle to streamline communications around referrals and prior authorization. Patients clamor for easy access to their full records and information on recent visits and tests. Clearly, improved interoperability is in everyone’s best interest.
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Patient access to data will get much easier under two rules issued by the U.S. Department of Health and Human Services that expand access under the 21st Century Cures Act. Highlights include allowing patients in certain federal programs to access their health information on their smartphones and the ability to request that medical records follow a patient from one payer to the next.
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The complex, highly manual prior authorization (PA) system continues to frustrate clinicians, negatively impact patients, and cost practices huge sums of money. The PA process causes frequent delays in care, often at the expense of patient health. Technology is a significant part of the problem, despite years of efforts to streamline systems and speed up processes.
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The fax machine has come to represent everything that’s wrong with healthcare IT: clunky, dated, disconnected. CMS Administrator Seema Verma challenged developers at the ONC’s Interoperability Forum to help “make every doctor’s office in America a fax free zone by 2020.”
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Time may heal most wounds, but it has done little to lessen the sting of prior authorization. Despite decades of streamlining and automating healthcare business transactions, prior authorization remains one of the most burdensome, complex and costly administrative activities in the industry that creates hardship for all stakeholders—providers, payors and patients, contributing an estimated $25 billion per year to healthcare costs in the U.S. This is primarily because it remains a largely manual process and, therefore, prone to error.
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Oct 30, 2019
eFax Corporate® has earned Certified status for information security by HITRUST, which demonstrates that it has met key regulations and industry-defined requirements and is appropriately managing risk.
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Aug 15, 2019
eFax Corporate® has launched eFax Router, a new enterprise-class product to simplify cloud fax integration. eFax Router is a configurable Windows application that allows the auto-download of faxes for one or multiple fax numbers over a secure internet connection.
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Aug 02, 2019
In February of this year, the Centers for Medicare & Medicaid Services (CMS) proposed policy changes for sharing clinical data. An important provision of the proposed new rule had the potential to impact unintentionally the delivery of care for many providers who use digital cloud-fax technology (DCFT) to exchange patient information, order medications, and receive test results from labs.
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Jul 02, 2019
j2 Cloud Services, LLC today introduced a free service for patients to securely receive their medical information in a personalized account utilizing cloud fax technology. MyHealth Inbox brings together all medical documentation to make it easy for patients to view their available medical data from multiple providers whenever they choose.
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Jun 11, 2019
The eFax Enterprise API product meets customer demand for secure, flexible, and seamless cloud-fax integration with CRM, ERP, and EHR systems in highly-regulated and complex environments.
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Feb 04, 2019
At the 2019 Healthcare Information and Management Systems Society (HiMSS) Annual Conference & Exhibition, eFax Corporate® discussed the eFax Enterprise API, eFax Corporate Fax Router, and eFax Messenger® 2.0.
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Nov 07, 2018
MyFax®, one of the all-digital cloud-fax solutions offered by j2 Cloud Services™, is the exclusive cloud fax provider for industry-leader NextGen Healthcare. This unique partnership allows NextGen Healthcare subscribers to simply activate the faxing service and begin streamlining workflows by sending and receiving faxes within the NextGen Fax Manager, as well as outside of the platform.
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