Month: March 2019

The Evolution of the Fantastic Fax Infographic
Stephen P Trahan /
Most people would be shocked to discover that fax technology was invented way back in 1843, at a time when horses were still the preferred mode of travel. Perhaps even more surprising is that Alexander Bain, the original inventor of the first facsimile machine, applied for his patent over a

Avoiding VoIP Pot Holes on the Road to Unified Communications
David Hold /
The transition to Unified Communications (UC) and Collaboration (UC&C) has been underway for over a decade, and while on-premise voice-over-IP (VoIP) systems have predominated, more and more companies are moving to cloud-hosted Unified Communications as a Service (UCAAS). ​ But many

Three ways to improve healthcare workflow
Brenda Hopkins /
Busy health systems contain complexity in workflow variations and transitions, from appointment scheduling and authorizations to referrals and transitions for additional service. Barriers to efficient workflows include poor usable design of technology for documentation and communications and

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